8 McGrath Ave Earlwood

Dear Violet, Thank you very much for your effective work. Thanks too for fulfilling expectations with a gold star. My initial misgivings of you being a sole trader and not a large branded group were not at all visited and I think we have had an excellent result. You are worth a team! Your tenacity and social IQ with local knowledge is really something! Best wishes Zara Pennicook

Zara Pennicook

Dear Violet, Thank you for everything: for your consistently hard work at all hours of day and night, and for your persistence in overcoming a vast range of obstacles, which your long and wide experience has enabled you to anticipate and deal with, from whichever direction they might come. Your skill has been evident from the beginning. You have handled people with patience and tact at every turn -- and, as you have said, there are indeed many unexpected turns in the work you do. You have been ready to come to the property on countless occasions, whenever you could see that this would benefit the ultimate cause: the best possible sale for the owner. You have negotiated with unfailing courtesy numerous different voices, opinions and hopeful, even combative offers from potential buyers. Because the sale was instigated by two different people with power of attorney, working at a distance, you have had to deal with different views and approaches from the vendor's side as well. You carried out in an equable manner the additional task of keeping us all informed at every new development, so that appropriate and timely decisions could be made. And of course, the recent lockdowns have only served to introduce new hurdles to be overcome. This has meant that you have needed to use and even invent procedures appropriate to this unparalleled challenge. The whole of the last week or so, with an upcoming auction ever in view — and held out clearly for those hopeful buyers to keep in mind — has been no doubt an additional challenge. This was exacerbated by the silent auction which was thrust upon you. Again, you have handled all the twists and turns of the last few days with consummate skill, determination and composure. Margaret and I will not hesitate to recommend you to any potential vendor (or buyer), and will gladly use the opportunity to make known any or all of this letter to any interested persons. Yours sincerely,

Yours sincerely,